Ask Friend only works if you trust us with a question and a few friends. So this page is short, in plain language, and tells you the actual things we do — not a script written by lawyers.
Ask Friend is the global product name. In Lithuania, we use KlauskDraugo.lt. When this page says we, it means the team running askfriend.app.
We're the data controller for everything described here. If you'd rather skip the legal noun and just email a person, write to hello@askfriend.app — it goes to a real inbox.
The whole point of Ask Friend is to keep one question and its answers in one place. We keep just enough to do that, and nothing else.
The whole point of Ask Friend is to keep one question and its answers in one place. We keep just enough to do that, and nothing else.
So you can sign back in, and answer notifications can land in your inbox.
The text, the optional category, and the display name you picked for each question.
Plus the first name they typed, if any. Friends don't sign up — we don't collect anything beyond what they enter in the answer box.
Session, IP, browser, plus optional Google Analytics page views and product events if you allow measurement. Analytics events never include question text, answer text, names, emails, share tokens, or full URLs.
Ask Friend never reads your phone book or email contacts. You share the link wherever you already chat.
No Meta pixel, no Google Ads tag, and no ad or marketing tags that follow you off-site.
If a friend opens a question link and replies, we keep their answer and the name they typed. We don't build a record on them.
Your data isn't a product we trade. Ask Friend is free during the MVP — that's the whole business so far.
The legal basis under the GDPR is performance of a contract (you signed up to use the app) plus legitimate interest for security logs and service notifications. We rely on consent for marketing newsletters, and you can withdraw it any time.
The mechanic everyone gets wrong: answers stay private until your friend submits theirs. Here's exactly who sees what at each step.
Every modern web app uses subcontractors. These touch your data — none of them resell it, all of them have data-processing agreements with their customers.
When you choose Google, Facebook, TikTok, or Apple sign-in, that provider receives the authentication details needed to log you in. If you allow measurement, Google Analytics also receives page views and basic product events such as signup, question creation, share/copy actions, answer submission, and ask-your-own-friends clicks. We do not send providers your question text or replies.
If you're in the EU, UK, or basically anywhere with a privacy law, these apply. If you're not — they still do, because they should.
Ask us for a copy of every question, reply, and account field we have for you. Email hello@askfriend.app and we'll send it back.
Edit your name, email, or password in Settings. For anything else, email us and we'll correct it.
Delete your account yourself anytime in Settings → Delete account. We email you a confirmation link; click it and your account, your questions, and the answers on them are permanently removed. Prefer we handle it? Email hello@askfriend.app.
Turn off optional emails, ask us to stop a specific use, withdraw consent at any time. We answer within 5 working days.
If we don't satisfy you, you can complain to the State Data Protection Inspectorate of Lithuania (VDAI), or your local regulator. We'd rather you talked to us first — but you don't have to.
Lithuanian law sets 14 as the minimum age for consent to information-society services. We don't knowingly take accounts from people under that. If you find out your kid signed up, email hello@askfriend.app and we'll wipe the account that day.
When we change anything that affects what we collect or how we use it, you'll get a notice — at least 14 days before it takes effect. The history lives here, in full.
Read by a real person, usually replied to within a day. There's no ticket system.
No feed. No followers. Just one good answer from the people who'd actually know.